Frequently Asked Questions

On Point Concierge serves all areas of Miami, including major airports, cruise ports, hotels, and popular destinations throughout the city.

Yes, you can schedule your pickup for any specific time. Our services are tailored to meet your schedule, whether for early morning flights or late-night events.

Yes, we offer meet-and-greet services at Miami International Airport and other local airports, ensuring a smooth and welcoming arrival.

Yes, we have a flexible cancellation policy. Please review the terms on our website or contact our customer service team for specific details.

Absolutely! Whether you need specific amenities or have a particular route in mind, we are happy to accommodate special requests to make your trip perfect.

While we recommend booking as early as possible to secure your preferred vehicle and time, we also accommodate last-minute bookings based on availability.

Yes, child seats are available upon request. Please let us know in advance so we can have the appropriate seat ready for your trip.

Many of our luxury vehicles come equipped with Wi-Fi for your convenience. Please inquire during booking if this is a requirement for your trip.